Emergency Services
Power Outages
Because electricity works well most of the time it is often taken for granted. It is only during
these relatively few times when the power goes off that people realize how reliable and
dependable Sevier County Electric System is. When power outages do occur, Sevier County
Electric System crews work around the clock often in hazardous conditions.
Many power outages on the Electric System lines are caused by falling trees or limbs coming in
contact with our power lines due to unusually high winds or by trees growing too near power
lines. Please help us keep power line areas free from these tree hazards. If you discover limbs or
trees perilously close to power lines, please notify our office .
In the event of a power outage, please report it by phone to our main office. We are at your
service 24 hours a day. Call (865) 453-2887
(865) 983-4065 Townsend
Before reporting power failures please go through the following steps:
- Check your breakers or fuses to make sure the trouble is not in your service panel. When checking your breaker, be sure to push the switch all the way off and a little beyond the
off position before returning it to the on position.
- Check with your neighbors to see if their lights are off also.
- Please have your SCES account number or meter number available. Overnight rental units
should leave the account number or meter number in a conspicuous place.